![]() Two-step verification, also known as two-factor or multi-factor authentication, adds an additional layer of security to the login process, requiring you to enter a special code from your phone, in addition to your regular. It takes four weeks for your account to go through the complete, automated closure process. Enable two-step verification on your Evernote account to better secure it in the event that someone learns your password. When you submit an account closure request, your account enters a queue for deletion. Enter your password to confirm that you are the owner of the account, then click Close account.įrequently asked questions Why does it take four weeks for my content to be deleted?.Carefully read the prompts, then check the acknowledgment box and click Continue.Click the blue "Close your Evernote account" link.Enter your password to confirm that you are the owner of the account, then. Carefully read the prompts, then check the acknowledgment box and click Continue. Click the blue 'Close your Evernote account' link. Click Account Status from the left-side navigation menu. Click Account Status from the left-side navigation menu. To close your account, follow the steps below.Once you’ve deactivated your Evernote Teams account, you will still have access to the content until the end of the current billing period (monthly or annual cycles). To close your account, follow the steps below. Any account admin of an Evernote Teams account can deactivate the account by following the detailed steps in this article: Deactivate and reactivate an Evernote Teams account. Evernote’s Refund Policy applies in all cases of account deactivation or closure. Deactivating a paid account mid-subscription will not automatically clear an open balance. If you have a paid Evernote subscription, you must cancel your subscription before closing your account. If you think you may want to return to Evernote at a later date, we suggest that you deactivate your account instead. After four weeks, your content will not be retrievable and your account will not be accessible, even by Customer Support. Please keep in mind that this action is not reversible. This includes all notes, notebooks, tags, and other data associated with the account, such as your email address, password, and two-step verification phone number. If you have an older Evernote Teams account, we have an account update for you which will split your team notes and your individual notes into two separate accounts. Kmurz - If none of your typical password combinations allow you to get into the account, our Technical Support Team may be able to help you recover the information if you had previously synced that account to the downloaded Evernote application on your computer. Newer Evernote Teams accounts are designed only for team notes. When you decide to permanently close your Evernote account, all of your data will be deleted from Evernote. Older Evernote Teams accounts allow customers to keep both team notes and individual notes in the same account. The email address you first use to register for your account is the primary way Evernote identifies you as the owner of a particular Evernote account.
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